At Roh Aldhn Perfumes (روح الدهن للعطور), we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect information necessary to provide you with our luxury fragrance services, including:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Processed securely through our payment gateways (we do not store your credit card details on our servers).
  • Technical Data: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders for Oud, Perfumes, and Incense.
  • Communicate order updates and provide customer support via WhatsApp or Email.
  • Send exclusive “Offers” and brand updates (only if you opt-in).
  • Enhance website functionality and personalize your user experience.

3. Data Protection & Security

We implement industry-standard security measures, including SSL encryption, to ensure that your personal information remains confidential. Access to your data is strictly limited to authorized personnel involved in fulfilling your requests.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted partners essential to our operations, such as:

  • Delivery Partners: To ensure your fragrances reach your doorstep.
  • Payment Processors: To facilitate secure transactions.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information at any time. If you wish to exercise these rights or have questions about our privacy practices, please contact us.

6. Contact Us

For any questions regarding this Privacy Policy, please reach out to our team:

  • Email: ro7aldhn@gmail.com
  • Phone/WhatsApp: 0568370338
  • Instagram/TikTok: @ro7aldhn